Are there any exclusions to the returns policy?Updated 3 months ago

We have a returns policy for faulty goods. You can read it in this article

We allow returns due to a change of heart for 30 days from the purchase date or as mentioned in any other advertised return durations. Yet, some items might not be eligible for this offer. Exceptions will be indicated on the product page. Items that are not included in our change of mind returns policy include:

• Modular Pools (Above ground pools)
• Pool liners
• Solar DIY kits
• Pool covers
• Pool rollers
• Hard spa covers
• Slides
• Paint
• Special Order Items
• Electronic Spare Parts
• Specially made products

Electronic Spare Parts

Electronic spare parts such as circuit boards and PCBs are limited for return. The installation process of these items can damage these items. We will not accept returns if they have been used.